1. Introduction
Welcome to National Complaint Portal, an independent cyber awareness and digital safety initiative.
Our goal is to educate, inform, and guide internet users to stay safe online and take appropriate action in case of cyber-related issues.
This Privacy Policy explains how we handle your information when you visit or interact with our website.
We value your privacy and are committed to ensuring that your personal data remains protected and used responsibly.
2. Information We Collect
We collect only limited information that helps us improve user experience and awareness delivery:
Information you provide voluntarily:
When you fill out a contact form, feedback form, or awareness quiz, we may collect your name, email address, or message content.Automatically collected data:
Like most websites, we collect technical data such as your IP address, browser type, device type, and pages visited — for security monitoring and analytics purposes.Cookies:
We use cookies to enhance site performance, remember preferences, and analyze overall usage.
You can disable cookies in your browser settings anytime.
3. How We Use Your Information
Your information is used strictly for awareness, communication, and improvement purposes, such as:
Responding to your queries or feedback.
Sending awareness updates or newsletters (only if you subscribe).
Improving site functionality and user experience.
Monitoring for security or misuse of the website.
We do not sell, rent, or trade your personal data to anyone.
4. Data Sharing and Disclosure
We do not share your personal information with any third party, except:
When required by law enforcement or legal authorities, and
When necessary to protect users or the integrity of the website.
We may share non-identifiable, aggregated statistics (like total visits or general usage patterns) for awareness reporting or improvement purposes.
5. Third-Party Services
Our website may contain links to official or trusted external websites (e.g., https://cybercrime.gov.in).
We do not control the privacy practices of these external sites.
We recommend reading their privacy policies before sharing any personal information.
We may also use trusted third-party tools (like Google Analytics or ad services) that help us improve user engagement — these tools may use cookies as per their own privacy policies.
6. Data Security
We take reasonable steps to protect your information using secure servers, encryption (SSL), and monitoring systems.
However, please understand that no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
Request a copy of the data you’ve shared with us.
Ask us to correct or delete your information.
Opt-out of cookies or marketing emails anytime.
For any privacy-related request, contact us at:
📧 support@nationalcomplaintportal.in
8. Children’s Privacy
We do not knowingly collect personal data from anyone under the age of 13.
If you believe a child has shared personal information with us, please contact us immediately for removal.
9. Changes to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page with the revised effective date.
Continued use of our site means you accept those updates.
10. Contact Us
If you have any questions, suggestions, or concerns about this Privacy Policy, please contact us:
📩 support@nationalcomplaintportal.in